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Hello, I would appreciate some assistance with sharing of drawings with other users. Here's our setup.

We are currently using A360 drive in Internet Explorer on a desktop to upload our drawings to the cloud. An iPad2 with the same login is able to quickly download the file from the cloud and everything works fine. We would like to be able to limit the iPad user to just 'View' the file so we now have a second account for the A360 Drive on the desktop and we are trying to share the files with the other account.

Whenever we try to share the same or similar file from the second (desktop) login the iPad starts slowly loading the file and then eventually gives an error "this file cannot be opened, please try opening it again." Opening it again leads to the same result. The file is rather small, around 111KB. We have tried the following steps.

• Updated the Autocad 360 app on the iPad
• Uploaded from two different accounts
• Uploaded from Chrome browser and updated Internet Explorer
• Removed read-only tag from file prior to uploading just in case

Any help would be greatly appreciated. 

Thanks!

I didn't find the right solution from the Internet.

References: https://forums.autodesk.com/t5/a360-drive-forum/a360-drive-drawing-sharing-issues/td-p/5469535

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